As the workforce continues to evolve, businesses struggle to support the rapidly growing number of virtual workers. Cloud-based business phone systems are built to provide direct connectivity for employees outside of their main locations, something on-premise PBX cannot do as easily.
Aria Hosted delivers all-inclusive hosted voice packages that include hundreds of additional add-ons such as online faxing, contact center, interactive virtual response systems (IVR), instant messaging and web meeting tools, single number reach, and much more for a low monthly fee. Give your remote workers the communications tools they need to stay connected, as well as hold them accountable to staying connected.
Remote workers have become a huge part of the American workforce. The New York Times reported in February, a Gallup survey of more than 15,000 adults found that “43 percent of employed Americans said they spent at least some time working remotely.” And the Nemertes Research Group estimates that there's been an 800 percent increase in virtual workers between 2008 and 2013.
So why are businesses embracing the idea of remote workers more and more? Here are four good reasons:
One of the biggest fears employers have of remote working is the lack of communication and resources that are available to those working in the office. Remote workers need to be available at all times to be held accountable for their work and easily access the business’s applications and phone system from anywhere.
Luckily, cloud technology makes this easy. With a cloud hosted phone system like Aria, your work, home, and mobile phone can all be accessed through one phone number (single number reach) so you can always stay connected to the office. Not only that, but web tools like Cisco Instant messaging and video conferencing can all be connected to your hosted phone system, keeping all communications tools accessible and available at all times.
When the entire team, including remote workers, have access to the same communication and collaboration technology, it alleviates the feeling of being disconnected and drives productivity.
Not only does the flexibility to work remotely increase productivity, it can also decrease overall costs. Remote workers need to have a simple, cost effective home setup to work comfortably and be able to produce the same amount of work without a disadvantage to office workers.
Nowadays, a good amount of the work required for office workers can be accomplished with a computer, a phone, and access to the internet. Cloud technology can bring your office network wherever you need to be through the internet. Access files, stay connected to the office phone system, and collaborate with your team through video conferencing, instant messaging and more.
Additionally, having a workforce that is able to work off-site is often an essential part of any disaster recovery plan. Keeping your business functioning in the event of a natural disaster or any type of event that could disrupt business at your primary site can drastically save on downtime costs, which can be millions depending on the size of a business.
In the event of a disaster, Aria Hosted phone systems guarantee phone connection through the cloud to those with internet availability. And for businesses who need to have phone service no matter the situation, internet or not, Aria can implement a hybrid mission critical system combining an on-premise PSTN and a cloud hosted phone system.
"But what if Aria experiences a disaster?"
With two synced data centers, located separately in Texas and New Jersey, Aria Hosted provides customers with geographic redundancy. So that even if one center goes down in the event of a disaster, the other will be there to support customers and eliminate downtime. (Yes, we are that prepared.)
Not to mention, hiring remote workers gives you a much larger pool of applicants, giving you the ability to add more talent and more potential to your team. Why limit your business with a small local talent pool when you can search the world for the ideal applicant?
In all, having a cloud hosted phone system gives remote workers the tools they need to be productive as well as prepares your business for growth. Not only will your employees benefit from more family time and less commuting, you will have a diverse, cost-effective workforce with the tools to deliver high productivity results.
Want to talk to an Aria Hosted representative to see if a Cloud Hosted Phone System is right for you? Contact us today.